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Opt-outs

Numbers that have asked not to receive messages.

Opt-outs are recorded automatically when a recipient replies with a keyword such as STOP or uses an opt-out link, and you can add or remove them here, for example to sync opt-outs from your own CRM. Sends to an opted-out number are rejected with RECIPIENT_OPTED_OUT and aren't sent.

Each opt-out belongs to an opt-out list. Without a list, it goes on your account's default list. Subscribe to the optout_created webhook to hear about new opt-outs as they happen. See Opt-outs.

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